subscription policy

when you purchase a subscription you'll receive repeat deliveries. these are based on the subscription duration and frequency that you select.

your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

some subscriptions may auto-renew at the end of their duration. if you don’t want to renew a subscription you can cancel it after the third instalment. 

if you want to cancel or change your subscription, you can do it at any time after the third instalment. 

by placing this order you are authorizing us to charge your card for future orders at the frequency and quantity you selected. The actual cost of each shipment may vary depending on the quantity and frequency chosen. auto-replenished items will ship automatically unless you cancel your order. all goods purchased via Auto-Replenishment are exempt from any other discounts, offers and promotions

to cancel, please visit the Auto-Replenishment tab within the ‘My Account’ section and simply click the cancel Auto-Replenishment link. You will be prompted to confirm this action and indicate why you have chosen to cancel. next, click the ‘Cancel Auto-Replenishment’ button. your Auto-Replenishment will be cancelled and no future orders will be placed. you will receive an email notification confirming this action. If you have any questions, please email hello@bymatter.com